Success: find out how your organization should look like at all stages of success
Legacy: what your organization was meant to do and how to make it adapt to your needs
Strategy: what it is and how to have an official one
Metrics: spreadsheets and the importance of guessing from a known model
Operations: how to get the maximum benefit from your overhead
Myth-making: leadership and culture building
Market awareness: information retrieval and dissemination to prevent becoming old fashioned
Entrepreneurship: whether it's available to your organization and how to implement it
Process interdependence: tracking dependencies and performing due diligence
Valuation: product planning and its impacts
Choosing a Platform: what you use for your foundation is paramount
Cost optimization: how to do more with less
Building value in a services workforce: wicked engineers
Expand sales: the holy grail of services management consulting
Building a bench: growing capabilities
Pitfalls of success in services growth: the importance of a corporate mandate
Risk containment strategies: why services growth can look exactly like mismanagement
The double hockey stick: true innovation in strategic analysis of growth scenarios
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